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Mastermind Talent Capital

Job Description

Our client is a leading real estate developer in Abu Dhabi. Currently they are seeking to employ an experienced Customer Relationship Manager (CRM) to primarily be the interface between the company and their sub-developers. Key duties and responsibilities that need to be performed to meet the primary objective of the job will include the important result areas (what) along with the rationale (why). • Initiate and develop a CRM system • Implement the CRM system for sales processing • Record names, addresses, purchases and reactions of prospects contacted into the CRM system • Obtain customer testimonials • Follow-up on existing customer w.r.t. to offers made, agreements/contracts preparation, documentation, payment schedule • Follow-up on submittals • Drive post sales activity • Liaise with project team for design approvals • Liaise with accounts on payments/out standings • Monitor and report on activities and provide management feedback information on new relationships in order to meet the business objectives • Explain products, services, pricing and answer queries and overcome objections from customers • MIS reporting to senior management, and data updation.