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Job Requirements

Overseeing the cleanliness of the hotel’s public areas, such as lobbies, hallways, and stairwells, to ensure they meet the standards of the hotel’s brand Managing the staff of room attendants who clean guest rooms, including hiring, training, scheduling shifts, monitoring performance, and disciplining employees when necessary Ensuring that all guests are greeted warmly at check-in and check-out, in accordance with company standards for customer service Working with housekeeping supervisors to ensure that housekeepers are properly trained on how to clean different types of rooms and equipment correctly Scheduling the cleaning staff’s shifts to ensure coverage throughout all hours in which the hotel is open Supervising the cleaning staff to ensure that they perform their duties effectively and efficiently Reviewing the condition of guest rooms after each cleaning and providing feedback to housekeeping supervisors about any issues that need to be addressed Reviewing incoming guest reviews to identify opportunities for improvement in the guest experience Maintaining a log of guest comments regarding their experiences with the hotel’s services or facilities in order to identify potential issues with staff performance or facility

Last Date To Apply : 27-Feb-2024

Mastermind Talent Capital

United Arab Emirates

www.mmtcglobalsolutions.com

+971-561810456

[email protected]